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Force Refresh button / Improve Sync Speed#601

3

I am experiencing delays of a few minutes when changes made on the desktop dashboard are reflected in the mobile app. This occurs on both WiFi and Cellular. A “Force Refresh” button or improved synchronization is needed to ensure the app data is current.

4 months ago

This is a bug; it’s meant to be instant. A “refresh” button wouldn’t help, given that it’s either;

  1. A bug that should be fixed
  2. A refresh is already ongoing but it’s slow due to network limitations; refreshing manually wouldn’t make it faster.

Do reach out via our live-chat and we’ll take a look sometime next week after our new big app update is out if that doesn’t help this issue.

4 months ago
Changed the status to
Archived
4 months ago